Guides

Topic	Summary
Local error troubleshooting	A troubleshooting guide for connectivity and other errors.
Detecting modified statements	There are a variety of ways in which modified statements may show up in the online converter.
Text vs image pdfs	We don't process pdfs that have been generated by printing out a statement and then scanning the printout with a scanner.
Timeouts	Some pdfs like SASFIN2 may timeout intermittently.
Joining transactions	With some statement formats an single line error with the data can prevent the transactions from being extracted correctly.
FNB missing descriptions	With some FNB_RETAIL_ALL_0 statements the bank charge descriptions are hardcoded as images and cannot be processed by our parser.